How to access our services
If you or someone you know is struggling with addiction, get in touch with us now by using one of the “Contact Us” links throughout our website, or just give us a call at (630) 968-6477.
Our addictions professionals are ready to help you with:
- A no-cost assessment to address treatment needs;
- Determination of an appropriate level of care; and
- Advice on eligibility for insurance, Medicaid, or related coverage.
Treatment services at Woodridge Interventions are available to individuals referred from courts, corrections, social service agencies, medical practitioners, hospitals and other treatment providers, family members, and to self-referred individuals.
Many of the services at Woodridge are covered by private insurance, Medicaid, Managed Care Organizations (MCOs), or other government/public funding sources (e.g. SUPR, PRU, Local Drug Courts, DUI, DCFS).
Woodridge offers flexible accommodations for assessment and admission. We do admissions daily, Monday through Friday, starting at 8:00AM.
We are here to help. Just give us a call.
We are committed to helping you access the treatment you are seeking. In addition to accepting insurance, Medicaid, and variety of other government funding sources, Woodridge Interventions is pleased to partner with the following Managed Care Organizations (MCOs) to help ensure adequate coverage for the cost of care:
- Blue Cross Community
- Next Level
- County Care
If you need advice on eligibility or have any questions about coverage, get in touch with us by using one of the “Contact Us” links throughout our website, or just give us a call at (630) 968-6477.
REFERRAL & ASSESSMENT PROCESS
What YOU Do...
We try to make accessing our services as easy as possible for you.
There is no standardized application for you to complete. Just contact us indicating that you would like to make a referral to Woodridge and we’ll take it from there.
What WE Do...
Someone from our admissions team will confidentially collect and screen your referral information and any related documentation you can provide.
Admission to any of our treatment programs is based on the ASAM Patient Placement Criteria as indicated from a BioPsycoSocial assessment conducted by one of our addictions professionals. This assessment process is essential to determining an appropriate level of care, and it will help us begin to address specific treatment needs.
Our admissions team will work with you to promptly schedule your assessment. There is no cost for assessments, and they are generally conducted in person or occasionally via phone interview with the referred individual.
An individual that has been assessed, accepted, and approved for admission will be scheduled for intake at the soonest possible time (often the very same day as the assessment).
If there are concerns about the results of an assessment and whether the referred individual meets admission criteria, our Intake Coordinator will consult with our treatment team, medical personnel, and/or facility director for resolution. For our residential programs, please note that each prospective patient’s medical and psychiatric conditions must be stable and manageable at the residential level of care.
We recognize the importance of assuring that the individual you are referring is placed in a program that will best meet his or her treatment needs. Our admissions team is committed to working closely with you to assist you in the referral, assessment, and admissions process.
Here are some examples of documents that can be helpful in determining acceptance for admission into a Woodridge treatment program:
- Psychiatric or psychological evaluations
- Substance abuse treatment records
- Mental health records
- Medical history, which may include dental exams, physicals, vision tests, hearing
- Screenings, lab work, immunization records
- Educational records, to include IEPs (if applicable)
- Child welfare and social service records
- Court records